← The Caribbean Sudoku

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Support

Questions, bugs, or feedback about The Caribbean Sudoku — we read every email.

Need help?
We usually reply within a few days.
contact@caribtechstudio.com

Frequently asked questions

How do I remove ads?

Open the app → Store → Premium. It's a one-time purchase that removes every ad for good and unlocks unlimited hints and undos.

I bought Premium but still see ads / it's missing on my other device

Open the app → Store → tap "Restore Purchases". Premium is tied to your Apple ID and restores automatically on any device signed in with the same Apple ID. If it's still missing, make sure you're signed in to the same Apple ID as when you purchased, then contact us with your order confirmation email.

How does iCloud sync work?

Enable it in Settings → iCloud Sync. Your saves, statistics, and Daily Challenge progress then sync automatically between your iPhone and iPad through your own private iCloud account. We never see this data — see our Privacy Policy.

How do I delete my data?

In the app: Settings → "Reset saves" or "Reset statistics". To also remove your iCloud data: iOS Settings → your name → iCloud → Manage Account Storage → The Caribbean Sudoku → Delete Data.

Does the app need an internet connection?

No — every game mode is fully playable offline. An internet connection is only used for online multiplayer duels, the Daily Challenge leaderboard, iCloud sync, and ads in the free version.

How does the 1-on-1 multiplayer work?

You can duel a friend online via Game Center, or locally over Wi-Fi/Bluetooth with no internet required — you both race on the exact same grid, and the faster correct solve wins.

I found a bug, or a puzzle looks wrong

Please write to us at contact@caribtechstudio.com with your device model, iOS version, and — if possible — a screenshot. Every puzzle in the app has exactly one valid solution; if something looks off, we want to know.